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Committed to changing the way care is being provided and perceived by embracing innovation and new concepts of care. Reviews are limited to one per user and you have reviewed this business before. Bourne House Nursing Home does provide care for people with Dementia.
Get your care home search off to a great start by requesting a free shortlist from Lottie’s team of care experts. People said they were happy with the care and support provided by staff and said "staff call me by my name", "they look after me", "they give me the help I need", "staff are kind, good and helpful". During this inspection we found the provider had taken appropriate action to ensure staff had attended training courses.
Your future matters at Bourne House Nursing Home
CQC regulates both the premises and the care provided, and both were looked at during this inspection. The home offers a full range of care options from nursing care to dedicated support for those living with dementia. The provider had ensured there were sufficient staff on duty who had been appropriately recruited to meet people’s needs. However, not all staff had received appropriate training to ensure the care they provided was safe. You can see what action we told the provider to take at the back of the full version of the report. Bourne House is a care home providing personal and nursing care for people with dementia.
However, a paid subscription allows more information to be added and as a result a higher profile score. The Scottish Care Inspectorate is the official regulator for care services in Scotland. A care service rating provided by the Care Quality Commission (“CQC”).
Steep House Nursing Home
Meet our Home Manager and learn how our values and ethos help staff to support our residents and find out how we create magical moments every day in our video tour below. Non-experienced staff have the opportunity to work towards a recognised care qualification. At other times we offer an answer phone service so please leave a message and we'll call you back. Bourne House Nursing Home offers Dementia, Mental Health, Older People (65+) and Physical Disabilities care. If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service. – the service isn't performing as well as it should and we have told the service how it must improve.
E already work in the Social Care Sector and looking for an employer who would take care of your future? Look no further - The Future Care Group offers career progression, training and development, amazing employee benefits and highly competitive rates. All of the members of our Care Team are given the training and support needed to help them provide the highest standards of care.
Part of Future Care Group
Currently operating 18 nursing homes, we provide the highest quality of care for over 1,000 residents. We are unyielding in our pursuit of excellence; this comes down to our culture, the engagement and training of our team members and our current and future leadership. We are committed to continual improvement, which sees us constantly looking for ways to progress and enhance our services. Care records did not provide an accurate and complete record of people’s care. Care plans and risk assessments had not been regularly reviewed and were not always updated in response to changes in people’s care. The management team’s audits had identified that improvements were required to the quality of care recording.
Bourne House Nursing Home is part of theFuture Care Group– a leading provider of high-quality care homes, dedicated to creating unique settings and delivering outstanding care. We aim to make a difference to the lives of anyone we engage with and our moto is "Your Future Matters". Previous experience within the Care sector is not essential as full comprehensive training will be provided. As an organisation we are extremely proud of the training and career development we offer.
The Surrey Care Services Directory provides information on:
Suspended ratings are being reviewed by us and will be published soon. We carried out an unannounced comprehensive inspection of this service on 17 March 2015 and a breach of legal requirements was found. We found that staff did not always receive appropriate training in order to undertake their roles in line with best practice. This was with particular reference to staff that were on night duty. Staff received regular supervision and training to ensure they had the knowledge and skills to undertake their roles. Staff supported people with their nutritional and health needs, and liaised with healthcare professionals as and when needed.
Staff were kind and caring and maintained people’s privacy and dignity. There was a range of activities they could participate in for they wanted to. There were some medicines stock errors meaning there was a risk that people would not receive their medicines as prescribed. There was also a lack of protocols in place to instruct staff when to administer medicines prescribed to be taken “when required”. Our strong values of care, comfort, compassion and credibility give Bourne House the homely atmosphere that residents enjoy.
At Future Care, we aim to help you find the right care home where you can feel safe and content. Making a difference in the life of those we engage with by inspiring moments of joy, happiness and a sense of belonging within our unique communities based on the needs and choices of each individual. Bourne House Nursing Home provides Nursing, Dementia, and Residential care. Medical care from a qualified nurse, and treatment for residents with illness or injuries. For more details - staff are happy to answer any of your questions about care. If you have forgotten your password use the 'Forgotten your password?
Staff were knowledge about safeguarding adults at risk and knew what do if they suspected abuse. Staff responded to people’s changing care and support needs as necessary and in good time. Relatives were involved in people’s care planning and also provided regular feedback about the service delivery. The service worked to improve people’s care records and were in the process reviewing all the support plans. People in care homes receive accommodation and nursing or personal care as single package under one contractual agreement.
There were sufficient staff to meet people’s needs and staff provided people with prompt and timely support. Staff were aware of the risks to people’s safety and their responsibilities to safeguard people from harm. Many of our homes offer Residential, Nursing and Dementia care, so if the needs of your loved one change, they may not have to move into a new care home, however most likely the Fees will be adjusted. Offering the best quality residential, nursing and dementia care, where you or your loved one can feel at home. Yes, Bourne House Nursing Home provides care designed to meet the challenges faced by people living with dementia. Every registered care provider in the UK can claim a free listing on Autumna.
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